Shipping and Returns

Shipping should be easy. That’s why we offer FREE expedited shipping on all Canadian orders over $59 (before tax and shipping), or a small flat rate fee of $5.95 with no minimum.*

No need to sit by the window with a puppy face either, you’ll know exactly when to expect your order using the tracking number provided. It may take anywhere from 1-7 days to be delivered.

Also, please allow 1-2 business days for us to hunt and gather your order once it’s been submitted.

To all our neighbours in the remote and difficult to serve corners of Canada, why haven’t you moved yet? If a chartered helicopter won’t stop you from getting our products in your hands, we understand completely. Contact us with your location and we’ll respond with a shipping quote within 24 hours.

*Excluded locations are postal codes beginning with A0, X0, and Y0, and the air stage locations listed here.

International

To our international friends, we love you too, but we only ship within Canada for the time being. Join our tribe and follow us to find out when Planima will be in your city.

Returns

If there are any issues with your order and you’re not completely satisfied, let us know and we’ll do our best to turn that frown upside down.

Note: Shipping fees are subject to change. Orders may qualify for additional shipping charges depending on the size and bulk of the order. Customers will always be contacted before any such charge is added.